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Operations
Self check-in
Self check-in lets guests enter without meeting anyone, using a smart lock, keypad or key safe, with access details issued shortly before arrival. Access codes are normally unique to each stay and expire at checkout.
Why Self check-in matters for your revenue
It removes the cost and scheduling risk of in-person handovers and accommodates late arrivals across time zones. Platforms also treat it as a desirable amenity, which helps in filtered searches.
Related terms
- TurnoverTurnover is the full process of preparing a property between one guest's departure and the next arrival: cleaning, linen change, restocking consumables, inspection and reporting any damage or maintenance need.
- Guest vettingGuest vetting is the screening applied before a reservation is confirmed: verifying identity, reviewing previous host feedback, checking the stated purpose and group size, and applying house rules consistently across every channel.
- PMSA Property Management System is the central software record of a property's reservations, guests, housekeeping tasks, payments and messaging. It is the operational system of record, with channel managers and pricing tools connected to it.
- Review scoreReview score is the average guest rating a listing carries on a platform, usually made up of sub-scores for cleanliness, accuracy, communication, check-in, location and value. Platforms weight recent reviews more heavily than old ones.
Airbnb Management at Pinnacle Path
Self check-in sits inside our airbnb management work. See how we apply it market by market.