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Operations
Cleaning fee
A cleaning fee is a one-off charge added to a reservation to cover turnover cost. It is charged per stay rather than per night, so its effect on the total price a guest sees is largest on short bookings.
Why Cleaning fee matters for your revenue
A high cleaning fee suppresses one- and two-night bookings and can push a listing out of guests' price filters. Balancing it against the nightly rate is a pricing decision, not just a cost recovery.
Related terms
- TurnoverTurnover is the full process of preparing a property between one guest's departure and the next arrival: cleaning, linen change, restocking consumables, inspection and reporting any damage or maintenance need.
- Management feeA management fee is what an operator charges to run a property, usually as a percentage of booking revenue, sometimes as a fixed monthly amount. What the fee includes — and what is billed separately — varies widely between operators.
- Conversion rateConversion rate is the share of listing views that become bookings over a period. It measures how persuasive the listing is once a guest has found it, independent of how much traffic the platform sends.
- Minimum stayMinimum stay is the shortest number of nights a guest may book. It can be set globally or varied by date, so peak weekends carry longer minimums and quiet midweek periods carry shorter ones. It shapes both the volume and the profile of bookings received.
Revenue Management at Pinnacle Path
Cleaning fee sits inside our revenue management work. See how we apply it market by market.